Accommodation Terms & Conditions
Conditions of Occupancy
Booking is not confirmed unless full payment is received.
Preferred payment is by credit card: Visa and Master Card are acceptable. Cheque Cash & money order: payment must be made more than 14 days prior to arrival. Cheque and money orders are to be made payable to Riverview Rise Retreats.
Direct Deposit: payment must be made more than 14 days prior to arrival. Please forward verification of your deposit. Payable to: Chorney Enterprises Click here for our Bank Details
All bookings accepted are subject to an accidental/willful damages policy, a no smoking policy and an excess cleaning policy. We recognize that accidents can occur, however, any excessive, willful or reckless loss and damages will be charged to the guest’s account.
Riverview Rise Retreats has a no smoking policy in all buildings. We provide smokers with a comfortable outdoor seating and ashtray to use outside of the building under the extended verandah area of the Retreats.
In the event that excess costs have been incurred by the guest for the Damages/Smoking/Cleaning Policy and Riverview Rise Retreats will invoice the guest the amount owing.
Any and all expenses, costs and/or disbursements incurred by Chorney Enterprises Pty. Ltd. Trading as Riverview Rise Retreats in recovering any outstanding monies including Debt Collection Agency fees, Solicitors costs and Court fees shall be paid in full by the customer.
Complimentary Broadband Internet usage
All Retreats have Complimentary Broadband Internet for your convenience, we have allocated FREE usage of up to 1GB per stay. Internet usage in excess of 1GB will be charged to your credit card at the rate of $20 per GB or part thereof.
Please note that it is illegal to download music and movies direct or via BitTorrent file sharing system. All download locations are recorded by our server together with the time and the Retreat name where the download takes place.
Alternative Accommodation Arrangements
When an alternative accommodation is provided by Riverview Rise Retreats, it is only done so after the booking guest has approved the accommodation understanding that facilities may not be the same as those described in this site. In the situation, the conditions of occupancy remain the same as those stipulated for Riverview Rise Retreats.
- Booking cancellation more than 30 days prior to first booked date – full refund.
- Booking cancellation less than 30 days but more than 14 days prior to first booked date – 90% refund.
- Booking cancellation less than 14 days but more than 7 days prior to first booked date – 50% refund.
- Booking cancellation less than 7 days prior to first booked date -no refund.
If you have any questions about our conditions, please email us at firstname.lastname@example.org.